How to Add a New Product
- Go to Products → Product List → Create New Product
- Enter Short name (e.g. Kimono Cardigan) and select Unit (usually Piece)
- Click the expand button (Additional parameters)
- Choose Product Category (blue tag) → select the deepest level
- Click + Product groups → pick existing group or type a new one (we recommend creating groups first under Product Groups menu)
- Click Confirm – you’re now in the full product passport
In Product Passport you can now fill everything properly:
- Full product name & internal code
- Description + attach spec sheets/photos
- Supplier-facing and Customer-facing names & codes (different if needed)
- Gross weight, volume (m³/piece), HS code, inventory buffer
- Upload product photos (drag or click +)
Save when finished. The item instantly appears in your catalog, B2B store, and reports.
How to Bulk Import Products via Excel
- Go to Products → Product List → Import (top-right button)
- Click Download template → fill → save as .xlsx (one sheet only)
- Drag file or click to select → Import preview
Minimum required
- Item code (if blank → system auto-generates)
- Short item name
- Main unit of measure
Optional (but pay attention here)
- Product category
- Product group
- Full name, description, weight, volume, HS code, etc.
Critical note – Category & Group names
-
The system treats text exactly as written.
- “Women’s Tops” in system + “Womens Tops” in file → it will create a new category (duplicate mess).
- Same with Product Groups.
-
Recommendation: either
- Create all categories & groups first, then copy-paste the exact names into your Excel file, or
- Leave category/group columns blank during import and assign them later (safer & faster).
Other rules
- Item code & Short item name must be unique (duplicates = blocked).
- Everything else can stay blank – add later per item.
In preview: orange = required OK, blue = optional OK, red = error (fix directly), grey (with strikethrough) = value disallow.
When only orange/blue → Confirm import.
All items are now live. Next step → use bulk-edit to assign correct categories/groups if you left them blank.
💡 If this doesn’t solve your issue or you have more questions, feel free to reach out through our [contact form]. We’ll get back to you within 2–3 business days.
